Making An Impression

First impressions really do count. If you get an interview you can assume that your potential employers already like what they have seen. The interview is an opportunity for you to build on that impression to secure the job.

It’s not just what you say but how you say it that reinforces the message you are giving and creates an overall impression of your suitability. Here are some tips for making a good initial impression:

• arrive on time - ideally at least ten minutes early which will give you time to relax and collect your thoughts. If you are unexpectedly delayed, contact your prospective employer as soon as possible to explain the situation;
• when you arrive you will meet a receptionist or someone appointed to receive you. State, in a clear and friendly manner, your name, the time of your appointment and the name of the person you expect to meet;
• have all the relevant documentation ready to present if needed: your interview invitation and a copy of your CV and cover letter or application form;
• switch your mobile phone off before you enter the interview room.

Once the interview commences you will continue to make a positive impression if you:

• listen carefully to each question and give concise answers supported with relevant examples; avoid saying just yes or no;
• ask for clarification if a question is not clear;
• speak clearly and loudly enough for the interviewer to hear and try to keep to a moderate pace;
• stay as relaxed as possible. Prepare techniques in advance that will help to offset any nervousness. This might be simply repeating a silent mantra such as 'relax' or whatever works for you and also taking a deep breath before you start to answer a question.